SUMMARY

I have been passionate about technology since I was a child. That's why I chose to study Electrical and Electronics Engineering in Bahcesehir University located at Istanbul, Turkey. After my graduation, I had several training and job experiences. Besides those, I have always been studying about and experiencing new technologies and systems. I love solving problems which I encounter while trying new subjects. I am blogging on my personal page in my free time to share my knowledge with everyone.

Recently I had a full scholarship supported by İŞKUR for a 800 hours long course to improve my knowledge in System and Network Specialty area. With this course I have learned to manage all the systems located in small and large companies.


EXPERIENCE

Eti

System Engineer,
Eti

October 2018 - Now • 1 year 11 months

Eti is one of the biggest packaged food production companies in Turkey. Eti has more than 7000 employees from all over the world. All of the endpoints comes to us, Eskişehir center with MPLS connections.

We as a 3 people team, do our best to give those employees, distributers and customers a pleasant, 24/7 effectively working IT infrastructure. I have mostly worked on the subjects below;

  • Managing Active Directory, creating and closing user accounts, GPO, implementing PowerShell scripts to automate processes
  • Managing File Servers/SFTP Servers and giving users necessary authorization after approvals
  • Giving level 2-3 remote support to users from ITSM software. There are about 10-15 cases which comes to me everyday.
  • Managing load-balanced Exchange servers, creating and closing user accounts, tracing stuck emails, managing email distribution/security groups, planning updates/upgrades/improvements
  • Monitoring all the servers health statuses from OMS and Zabbix, intervene any problem before occurring
  • Grouping user computer accounts in SCCM and deploying necessary applications etc. to related departments
  • Creating installation packages customized for Eti
  • Managing users Microsoft licences and assigning them to related users
  • Ensuring connectivity with AD and Azure, maintaining the Hybrid structure, making users reset their password with SSPR
  • Implementing new Microsoft cloud solutions considering security first. I have created tight policies for Azure AD Conditional Access, Intune App Protection
  • Attending necessary trainings like about GDPR
  • Escalating unsolved problems to Microsoft Support and tracking them
  • Managing, maintaining physical servers, switches located in data center
  • Creating instructions for our team and other employees
  • Keeping inventory of physical and virtual devices

Bilge Adam Academy

System and Network Specialty,
Bilge Adam Academy

October 2017 - February 2018 • 5 months

With this full scholarship, 800 hours long course, I have trained in MCSE, CCNA subjects to be a System and Network Specialist.

  • Microsoft Windows Client Operating Systems
  • Microsoft Windows Server Operating Systems Installation, Configuration and Management
  • Virtualization Technologies: Hyper-V, VMware ESXi (VMware vSphere)
  • Microsoft Azure, Office 365 product scenarios
  • Microsoft Exchange Server Installation, Maintenance, Backup, Migration, Upgrade, Disaster Recovery
  • Database Servers: MS SQL, MySQL
  • Cisco Network Technologies, Router, Switch & AP Configuration, LAN-WAN Installation & Management
  • UTM/Firewall (Sophos, pfSense, Cisco ASAv, Check Point) Content Filtering, 5651 Logging, Domain Integration, Symantec (SEPM)
  • Routing/Switching, VLAN, Security Applications (HP, Cisco)
  • Point-To-Site, Site-To-Site, DirectAccess
  • Storage Units (HP, QNAP, Synology, FreeNAS)
  • Windows Server Backup & Restore, Disaster Recovery , Upgrade, Migration
  • Active Directory, DNS, DHCP, WDS, WSUS, Group Policy, VPN, File Server, Print Server, IIS Server Role Services Installation, PowerShell Scripting, WAIK, DFS, RRAS
  • VPN Installation and Management (IPSec, Site-To-Site, L2TP)

Editor,
Webtekno

May 2017 - June 2017 • 2 months

Webtekno

"webtekno.com" adresindeki içeriklerin site kurallarına uygun bir şekilde oluşturularak girilmesi, sosyal medya hesaplarının yönetilmesi ve sitedeki yorumların da onay işlemlerini gerçekleştirdim.


Ldap Information Technologies

IT Support Specialist,
Ldap Information Technologies

May 2016 - December 2016 • 7 months

After I have completed my internship at Cantas Refrigeration, I started working at the same companies IT Department but as an outsource. I have dealt with the subjects below while I was working;

  • Installing, maintaining and managing all the staffs computers and phones
  • Giving immediate and necessary support for all the staff to complete their tasks without a problem and helping them
  • Keeping wired and wireless network in the company 24/7 at full capacity
  • Installing, managing and keeping all the printers and other electronic devices working
  • Keeping companies all branches located in Turkey active, connected to internet and communicate with headquarters via VPN and installing, maintaining and managing all the IT infrastructure used in these locations
  • Daily routine Antivirus software checks and making necessary security measures
  • Maintaining and managing all the servers, disk units and services within the company and if necessary, new installations
  • Necessary steps for staff changes and new recruitments (Computer setup, access to company files, creating email accounts, etc.)
  • Establishing contact with the companies we have been working with and solving problems originated from them as soon as possible
  • Creating a blog for our company
  • Implementing an ITSM system (ManageEngine) for our department

Cantas Refrigeration

IT Intern,
Cantas Refrigeration

December 2015 - May 2016 • 5 months

On my 5 months training at ENSO Holding in IT Department, we supported all the companies connected to ENSO Holding which are Cantas Refrigeration, Iltekno Engineering, Esko Energy and Cantas Insurance. We had about 300 personnel. We did routine checks everyday to ensure the security and availability of the system. There were some new branches and depots opening and we installed the necessary IT infrastructure to those places. The staff and the administration need immediate solutions when there were problems.


ZyXEL İletişim Teknolojileri A.Ş.

Engineering Intern,
Zyxel Communications Corp.

July 2013 - September 2013 • 2 months

I had a 30 days internship at CSO L2 | Customer Services, Technical Support branch. We gave remote support to customers, we solved problems on guaranteed devices sent to us from customers and we created Turkish user guides for products which were going to be sold in Turkey.


EDUCATION

Bahçeşehir Üniversitesi

Bahcesehir University

2010 - 2016

Bachelor's Degree, Electrical and Electronics Engineering, 100% English


MEF Schools

MEF Schools

2006 - 2010

Natural and Applied Sciences


TRAININGS

Bilge Adam Academy

Technical Support Specialist,
Bilge Adam Academy

March 2018 - April 2018 • 1 month

I have started working here after I have completed my training in Bilge Adam. This was very helpful to consolidate my knowledge. I have dealt with the subjects below while I was working;

  • Installing, maintaining and managing computers, projections, wireless and cabled network devices in branches
  • Supporting the staff and the students in branches
  • Inventory tracking, testing and improving current hardware

Bilge Adam Academy

System and Network Specialty,
Bilge Adam Academy

October 2017 - February 2018 • 5 months

With this full scholarship, 800 hours long course, I have trained in MCSE, CCNA subjects to be a System and Network Specialist.

  • Microsoft Windows Client Operating Systems
  • Microsoft Windows Server Operating Systems Installation, Configuration and Management
  • Virtualization Technologies: Hyper-V, VMware ESXi (VMware vSphere)
  • Microsoft Azure, Office 365 product scenarios
  • Microsoft Exchange Server Installation, Maintenance, Backup, Migration, Upgrade, Disaster Recovery
  • Database Servers: MS SQL, MySQL
  • Cisco Network Technologies, Router, Switch & AP Configuration, LAN-WAN Installation & Management
  • UTM/Firewall (Sophos, pfSense, Cisco ASAv, Check Point) Content Filtering, 5651 Logging, Domain Integration, Symantec (SEPM)
  • Routing/Switching, VLAN, Security Applications (HP, Cisco)
  • Point-To-Site, Site-To-Site, DirectAccess
  • Storage Units (HP, QNAP, Synology, FreeNAS)
  • Windows Server Backup & Restore, Disaster Recovery , Upgrade, Migration
  • Active Directory, DNS, DHCP, WDS, WSUS, Group Policy, VPN, File Server, Print Server, IIS Server Role Services Installation, PowerShell Scripting, WAIK, DFS, RRAS
  • VPN Installation and Management (IPSec, Site-To-Site, L2TP)

LANGUAGES

English

Reading

Writing

Speaking


TECHNICAL SKILLS

System

System Administration, Windows Server, Active Directory, SCCM, DHCP, DNS, File Servers, Exchange, Exchange Online, Azure, Office 365, Linux, VMware, Hyper-V, Zabbix, Windows Defender, AIP, Intune

Network

Network Administration, RADIUS, VPN, pfSense, Check Point

Programming

PowerShell, C, PHP, HTML, CSS, MySQL, WordPress

Other

Engineering, Project Management, SLA, Adobe Photoshop, ServiceNow, Bomgar


CERTIFICATES

Microsoft

Microsoft Certified: Azure Fundamentals

Microsoft, July 2020

Microsoft Certified: Azure Fundamentals
Licence: H457-5989


Microsoft

Microsoft Certified Professional

Microsoft, February 2018

70-410: Installing and Configuring Windows Server 2012
Licence: G668-8709


Microsoft

Achievement Certificate - System & Network Specialist

Microsoft, February 2018


Bilge Adam

System and Network Specialist

Bilge Adam, February 2018


Ministry of Education

İŞKUR NBUY Program

Ministry of Education, February 2018

Qualified IT Specialist Training Program


PROJECTS

WP Ustası - WordPress Installation and Support Services
https://wpustasi.com

Solar Panel Design and Analysis Capstone Project
Bahcesehir University 4th Grade EEE4998 – “Capstone Project 1–2” lessons

Remote Controlled Car
Bahcesehir University 3rd Grade EEE3205 – “Microprocessors” lesson

Button Controlled Drawing Arm
Bahcesehir University 1st Grade EEE1000 – “Introduction to EEE” lesson



OTHER

Driving Licence: B
Marital Status: Married
Smoking: No
Hobbies & Interests: Driving RC cars, watching science fiction movies, following technological developments, listening electronic music, reading crime books